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Fees & Contact

How To Book

 

1. We offer a free initial  20 min discussion to understand your needs. This can be by phone or email where we will go through the outlined information below to best determine the help you are seeking.

It also gives you a chance to connect with us and understand the type of expertise we offer.

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2. A phone, Zoom or in home consultation will then be scheduled for a convenient time.

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3. Please send email confirmation of transfer of fees prior to the consultation to support@newbornhomecare.com.au.

 

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We look forward to taking your call to discuss how Newborn Home Care can be of assistance to you.

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Mobile:                 (+61)  0401381257

What’s App:      (+61)  0401381257

Email:                  support@newbornhomecare.com.au

Newborn Home Care respects the diversity of the family unit that a baby is born into. We are here to help.

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With our apologies, English is the only language spoken or understood.

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Please accept that for simplification only, we use the terms 'he' and she' to represent all babies, whilst acknowledging that some people do not choose to assign gender to their precious bub. 

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LACTATION, FEEDING, UNSETTLED BABY

We offer a comprehensive consultation service designed to help you successfully work through the issue or difficulty you are experiencing, with no ongoing fees. 

We provide an initial visit in your home (if Sydney based) and the fee includes any additional visits required to meet your individual needs and resolve your problem.

Flexible comunication by phone and text is included while you work through the solutions we have explored. 

​We follow up with a comprehensive report detailing the information we have covered for your ongoing reference.

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Fees

INITIAL CONSULTATION package for breastfeeding, lactation and unsettled baby behaviour. Fee $340 (incl GST)

REPEAT CONSULTATION package offered to existing clients for new problems. Fee $240 (incl GST)

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REFRESHER CONSULTATION package for parents who have previously used the Possum's approach. Fee $240 (incl GST)

SLEEP SUPPORT is offered by Newborn Home Care for a baby of any age and is provided by Julie, an accredited Possums practitoner. The support is tailored to your individual needs and is based on the Possums Sleep Program developed by Dr Pamela Douglas. 

 

Alternatively, you can explore and subscribe directly to the Possums Sleep Program at possumssleepprogram.com which provides parents with some free  online resources and offers group Zoom sessions, often led by Dr Douglas herself.

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If you HAVE subscribed to possumssleepprogram.com and want to have a more individualised discussion about your family's needs, Newborn Home Care offers a Sleep Consultation package for $240 (incl GST). This fee is in addition to any subscription fee paid to possumssleepprogram.com.

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If you HAVE NOT subscribed to this program, Newborn Home Care offers a Sleep Consultation package for $340 (incl GST).

 

Sleep Support services provided by Newborn Home Care can be provided in your home or by Zoom and include the consultation, Possums Sleep program resources, a helpful  reference report and the option of 14 days follow up via phone/email/text if required.

​Travel Fee beyond 15 km radius of North Sydney $30 per visit

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The PRENATAL and POSTNATAL preparation packages are held across two sessions of two hours each.

Small Groups of parents are offered an individual reduced fee.

Meetings are in your home or via Zoom. 

​Fee includes the program and the option of an in home visit after the birth at an additional reduced fee to help you consolidate your understanding of how to best care for your newborn baby.

We will provide you with a written reference guide.

Parenting Preparation Fee $500 (incl GST)

Post Birth Home Visit $180 (incl GST)

​Travel Fee beyond 15 km radius of North Sydney $30 per visit

 

For NDIS Reports and Support Worker training please contact Newborn Home Care regarding fees.

Payment 

Payment is by Electronic Funds Transfer to the below nominated bank account.

Cheques are not accepted.

Health Fund Rebates may be available (check with your Fund).

NDIS Claims and reports are available.

Medicare rebates are not claimable.

Newborn Home Care ABN  17121359706

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Business name         NEWBORN HOME CARE

Bank                              NAB

BSB number               082-356

Account number      88-992-5816

 

 

Please opt to send a payment notification email when making the online bank payment to: support@newbornhomecare.com.au

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Include your name in the reference section of the transaction.

You will be provided with a receipt.

Health Fund Rebates may be available for Lactation Services.

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Please Enquire

Julie Kesby

Registered Nurse (AHPRA)

International Board Certified Lactation Consultant (IBCLC)

Neuro-Protective Developmental Care Practitioner, NDC Institute, Australia (also known as the Possums programs)  

Sydney Children's Hospital, Family & Infant Neuro-Developmental Education program (FINE 1)

Member Australian Breastfeeding Association (ABA)

Member Lactation Consultants Aust & NZ (LCANZ)

Member Australian College of Neonatal Nurses (ACNN)

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Prenatal cost
Refund Policy

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Please note that  24hours notice is required for cancellation to receive a full refund.

Refunds for cancellations that occur with less notice are issued only at the discretion of Newborn Home Care.

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Cancellation notification can be made by email to: support@newbornhomecare.com.au

or by phone or SMS   Mobile: 0401381257.

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Personnel from Newborn Home Care will not attend a visit in your home if they are unwell or displaying any symptoms of COVID.

Under these circumstances you will be notified at the earliest possible time and arrangements for rebooking made.

A full refund will be provided if the appointment is not re-scheduled.

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Helpful Information for Free Initial Phone Discussion

About the Birth

  1. The type of birth you had and whether any medical conditions for you or your infant played a role in this.

  2. A copy of the discharge letter from the hospital, if you have one.

About Your Baby

  1. Your baby’s or babies names, birth date and gestation.

  2. The birth weight of your baby and any other weights that have been recorded since.

  3. Your current feeding pattern and any difficulties you are noticing with this.

  4. What you have already noticed about this tiny human being who has entered your family, particularly about his personality and temperament.

  5. Whether there has been a history of vomiting, temperatures, jaundice, or unusual behaviour by the baby.

  6. How many wet nappies and bowel movements your baby is having on a daily basis.

  7. Any medications / immunisations your baby has had since birth.

  8. What a typical day/night is like with your baby.

About the Parents

  1. Any history of mastitis.

  2. Your breastfeeding history.

  3. Any medical conditions or medications you are currently prescribed or taking.

  4. Your social situation - who is at home with you? Who are your support people? Are there other children?

  5. Anything else you would like to tell me or feel I should know?

  6. What are you seeking help with?  (Sometimes there are a few inter-related factors)

If Still Pregnant 

  1. Your age, pregnancy gestation and where you plan to give birth.

  2. How the pregnancy is progressing.

  3. Any medications that you take.

  4. Anything about your medical and obstetric history that you feel I should know.

  5. Are you thinking about breastfeeding?

  6. Your social situation - who is at home with you? Who are your support people? Are there other children?

  7. Anything else you would like to tell me or feel I should know?

  8. What are you seeking help with? (Sometimes there are a number of elements)

Step-Parents 

Surrogate

Adoptive Parents 

  1. Are you thinking about breastfeeding?

  2. Your social situation - who is at home with you? Who are your support people? Are there other children?

  3. Anything about the medical and obstetric history that you feel I should know.

  4. Anything else you would like to tell me or feel I should know?

  5. What are you seeking help with?  (Sometimes there are a few inter-related factors)

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             Call or email your concerns and we will endeavour to contact you back

             the same day.

             Our initial chat carries no fee.

            We can schedule a consultation once we know the type of help you are     

             seeking.

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             Mobile:                0401381257

             Email:                  support@newbornhomecare.com.au

             WhatsApp:       0401381257

Home Visit Policy

Before we can come to your home to help you, we would appreciate having a conversation with you about the following:

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  • COVID protection for both you and Newborn Home Care personnel.

  • Whether you have any animals in your home.

  • Whether anyone at your home smokes cigarettes or vapes.

  • Whether there are any police protection or child protection agencies involved in your family circumstances.

  • Whether any parking restraints exist.

  • Access to bathroom facilities if required.

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